Last Updated: 03/12/2025
Welcome to RideGoO. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our pick-and-drop services, website, or mobile application (“Services”).
By using our Services, you agree to the practices described in this Privacy Policy.
We collect the following details when you register or use our services:
Full name
Phone number
Email address
Profile details
Payment details (no payment credentials are stored on our servers; handled by secure payment gateways)
We collect:
Your real-time GPS location (while using the app)
Pickup and drop-off addresses
Route history
This helps us provide accurate rides and safety monitoring.
We may collect:
Mobile device type
Operating system
IP address
App usage logs
Cookies (for website users)
Ride history
Driver details
Trip timings and distance
Fare details
RideGoO uses your information to:
Process ride bookings
Connect you with driver-partners
Track trips for safety
Calculate fares
Improve app features and user experience
Verify identity
Prevent fraud or unauthorized access
Track rides for driver/rider safety
Send ride confirmations, notifications, or updates
Respond to support requests
Inform you about promotions or service changes
Comply with law enforcement or regulatory bodies
Handle disputes or investigations
We do not sell your personal information.
However, we may share data with:
Your name, contact number, pickup location, and trip details are shared with the assigned driver to complete your ride.
Trusted third parties may assist with:
Payment processing
SMS/Email notifications
App analytics
Hosting & security
We may disclose information if required:
By law
For safety/security purposes
To prevent fraud or harm
We implement advanced security measures to protect your data. Although no system is 100% secure, we take reasonable steps to safeguard your information against:
Unauthorized access
Data breaches
Misuse or alteration
Your location data is stored securely and is only accessible for service-related purposes.
You have the right to:
Access your personal data
Update or correct information
Delete your account
Request limited use of your data
Opt out of promotional messages
To request data deletion or privacy concerns, contact us at ridegoo.info@gmail.com.
Our website may use cookies to:
Improve performance
Store user preferences
Enhance user experience
You can disable cookies through your browser settings, but some features may not work properly.
RideGoO may contain links to external websites.
We are not responsible for the privacy practices or content of those third-party sites.
RideGoO services are not intended for children under 13.
We do not knowingly collect information from minors.
RideGoO may update this Privacy Policy from time to time. The updated version will be posted on our website/app with the “Last Updated” date.
Continued use of our services means you accept the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy, reach out to us:
RideGoO – Pick & Drop Service
📧 Email: ridegoo.info@gmail.com
📞 Phone: +92 320 6969643
🌐 Website: ridegoO.com
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